Your privacy is important to us. Learn how we collect, use, and protect your information.

We value your trust. In order to honour that trust, SHIVALIK INSTITUTE OF REAL ESTATE adheres to ethical standards in gathering, using, and safeguarding any information you provide. This privacy policy governs your use of the website and the other associated products, websites, and services managed by SHIVALIK INSTITUTE OF REAL ESTATE. It describes our practices regarding how we collect, store, use, share, and secure your Personal Information.

Please read this Privacy Policy carefully before using the website, our services, and products, along with the Terms of Use provided on the website. Your use of the website or registrations with us through any modes signifies your acceptance of this Policy and your agreement to be legally bound by it.

Our User Provided Information

As a visitor, you can browse our website without providing Personal Information. When you visit the website, we collect and store certain information to improve security, analyze trends, and administer the website to improve customer experience.

We collect your Personal Information when you register with us, express an interest in obtaining information, participate in activities on our website, or otherwise contact us. We will only collect your Personal Information if we have a proper reason for doing so, such as complying with legal obligations, performing our contract with you, or where you have given consent.

Contact Information: Name, email address, mailing address, phone number, IP address, password, geographic location.
Identity Verification: Date of birth, age, mark-sheets, Passport/Aadhar/Voter ID details.
Billing Information: Credit/debit card numbers and billing addresses (processed securely through registered gateways). We do not store full card information on our servers.
Unique Identifiers: Username or password.
Platform Usage: Reviews, ratings, syllabus preferences, account settings, and information entered while participating in discussions or taking tests.

Automatically Collected Information

The products/services may collect certain information automatically, including the type of mobile device you use, unique device ID, IP address, operating system, and information about the way you use the website/services/products. We use an outside payment gateway for processing online fee payments, which do not retain or use personally identifiable information for other purposes.

Use of your Personal Information

We use the collected Information to deliver the services you have requested, exercise legal rights, analyze trends, conduct research, and gather demographic information. Aggregated, anonymized data may be transmitted to external service providers to help us improve the website.

We do not sell, trade, or share your Information to any third party (except subsidiaries/affiliates for related offerings) unless expressly authorized by you. We may disclose Information:

As required by law, to comply with a subpoena or similar legal process.
To enforce applicable Terms of Use.
To protect our rights, your safety, investigate fraud, or respond to a government request.
With trusted service providers who work on our behalf under strict confidentiality agreements.

Cookies & Links

We send cookies to your computer to uniquely identify your browser. Cookies track your preferences, help you login faster, and determine user trends. You can reset your browser to refuse cookies, but some features may not function properly if disabled. Our website may contain links to other sites; we are not responsible for the privacy practices of external web sites.

Security & Data Retention

We provide physical, electronic, and procedural safeguards to protect the Information we process and maintain. We limit access to authorized employees who need to know that information to operate or improve our services.

We plan to retain user data while an account is active and for at least three years afterward, or longer if required by law or business requirements.

Your Consent

By registering with us, you are expressly consenting to our collection, processing, storing, disclosing, and handling of your information as set forth in this Policy. All processing activities will take place in India in accordance with applicable data protection laws.

Contact Information

We undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at:

Shivalik Institute of Real Estate
Shivalik House, Satellite Road,
Ramdevnagar Cross Road, Beside Satellite Police Station,
Ahmedabad - 380015.
Email: contact@shivalik.institute